PRIVACY POLICY

Who We Are

A.B.Skincare is a skincare clinic offering personalised treatments, skincare consultations, and curated products. This policy applies to all data collected via our website, social media, booking systems, and direct communications.

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What Information We Collect

We may collect the following types of personal information:

• Identity Information – name, title, date of birth

• Contact Details – address, email, phone number

• Medical Information – relevant health details for treatment purposes (with consent)

• Booking Information – appointment history, preferences

• Transaction Details – payments, billing, and purchase records

• Technical Data – IP address, browser type, device information

• Marketing Preferences – newsletter opt-in, promotional consent

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How We Use Your Information

Your data is used to:

• Manage bookings and provide treatments safely

• Deliver products and process online orders

• Communicate important updates or appointment reminders

• Personalise your experience with A.B.Skincare

• Send newsletters or marketing (only if you’ve opted in)

• Comply with legal and regulatory obligations

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Legal Basis for Processing

We process your data based on:

• Contractual necessity – for fulfilling bookings or product purchases

• Legal obligation – for medical, tax, or business records

• Consent – for marketing communications or sensitive information

• Legitimate interest – to improve customer service and business performance

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How We Store & Protect Your Data

Your personal data is stored securely using encrypted systems and password-protected access. We regularly review our security measures to prevent unauthorised access, loss, or misuse.

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Data Sharing

We do not sell or share your data with third parties for marketing. Your data may be shared with trusted service providers (e.g. payment processors or booking software) only to carry out business operations on our behalf and under strict confidentiality.

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How Long We Keep Your Data

We retain your personal information only as long as necessary to:

• Fulfil treatment or order purposes

• Meet legal, tax, and regulatory obligations

• Maintain client records for aftercare, safety, and insurance (typically 7 years)

After this period, data is securely deleted or anonymised.

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Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion (where legally permissible)

• Object to processing for marketing

• Withdraw consent at any time

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Cookies & Website Tracking

Our website may use cookies to enhance functionality and analyse visitor behaviour. You can manage your cookie preferences via your browser settings. For more information, please see our Cookie Policy.

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Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date.

Last updated: August 2025

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Contact Us

If you have any questions or concerns about how your data is handled, please get in touch:

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📧 Email: Lavinia@ab-skincare.com
📍 Address: 5 Hillhead Road, Flagstaff Road, Newry
📞 Tel: 07858157855