SHIPPING POLICY

Delivery Locations

We currently ship to:

• United Kingdom (England, Scotland, Wales, Northern Ireland)

• Republic of Ireland

We do not currently offer international shipping outside of these regions.

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Processing Times

• All orders are processed within 7-10 business days.

• Our skincare products are freshly prepared and handmade to order. Please allow extra time during busy periods or promotions.

• You will receive a confirmation email with tracking details once your order has been dispatched.

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Delivery Times & Costs

UK Standard Delivery

• Delivery Time: 7-10 working days (from dispatch)

• Royal Mail Tracked with signature - £5.95

• Free delivery on orders over £100

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Ireland Standard Delivery

• Delivery Time: 7-10 working days (from dispatch)

• Cost: £5.95

• Free delivery on orders over £100

Please note: Delivery times may be affected by public holidays or unforeseen postal delays.

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Packaging

• Upgrade to our Gift Wrap option for £7.95 (Gift Box, Floral Tissue Paper, Label, Hessian Bag)

• All products are securely packaged to protect their integrity. We use recyclable or eco-friendly materials where possible, in line with our commitment to sustainability.

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Local Collection

Local collection from our studio in the Mourne Mountains countryside may be arranged by appointment. Please contact us directly after placing your order to request this option.

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Incorrect or Incomplete Address

Please ensure your shipping address is correct at checkout. A.B.Skincare is not responsible for delays or missing parcels due to incorrect addresses. If a parcel is returned to us, a redelivery fee will apply.

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Missing or Damaged Parcels

If your order is missing or arrives damaged, please contact us within 5 days of delivery. We will work with you to resolve the issue promptly. Proof of damage (e.g. photos) may be required.

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Contact Us

If you have any questions regarding shipping or your order, please contact us at:
📧 Email: Lavinia@ab-skincare.com
📞Tel: 07858157855